janvier 22, 2022

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If I buy a Genrui antigen test, am I entitled to a refund?

What’s this fuss I’m hearing about antigen tests?

It comes with one brand, produced by Genrui Biotech in China. Over Christmas, users began noticing they tested positive with this kit and then negative with the PCR test required to confirm the initial result. Other people said they tested positive with the Genrui kit but negative with other antigen test brands.

The issue was first raised on social media, gained traction through press reports and this week resulted in the Health Products Regulatory Authority asking retailers to take the product off their shelves. By that time, HPRA had received more than 550 reports of false positives from Irish consumers.

Did this happen?

Yes, HPRA says retailers are removing the Genrui test from sale on a voluntary basis « pending further investigation ».

A spokeswoman for Lidl, one of the supermarkets that sells the brand, told The Irish Times it had « very small quantities » of these kits as the supplier changed hands before Christmas. However, any that might still be available have been removed.

What if I have a stock of these kits at home?

A Lidl spokeswoman said, « Our standard change of mind policy applies to these items – once unused, sealed intact, and customers have proof of purchase, they can be returned for a full refund. »