septembre 16, 2021

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Mum who was shopping at Aldi quickly left ‘crying and shivering’ ‘aggressive’ cashier and saying food was falling on the floor

One mum claims she was left in tears while shopping at Aldi after the cashier left her “shivering” at the speed of the scan.

Nicola Fuller, 35, from North Yorkshire, was with her three children when she found herself embroiled in a tense standoff with a “disgracefully rude” employee.

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Shopper Nicola Fuller claims she was left “in tears” at the speed of cashier Aldi. File image usedcredit: Getty

revealed to Teesside Live The man’s “ferocious” speed on the conveyor belts left her shocked.

Nicola claimed that the man refused to slow down the scanning process, even as food from the packing area fell onto the floor like a “slot machine”.

The mother said that Aldi customers were left “staring” because the designer cashier made “huge towers” of produce, while leaving bags of food “frantically” as quickly as possible.

She said, “He was seeing my suffering and when a tin finally fell, I started crying and shivering.

“I knelt on the floor picking up food while at the same time trying to watch my kids.

“I asked the cashier to please stop checking more food and I felt like he was throwing things at me.”

Nicola, who was with her children at ages two, three and seven, alleges that an Aldi worker accused her of being too slow to pack.

Fortunately, another colleague from the supermarket came to calm the situation and was understanding.

The customer said she had been loyally shopping at Aldi for the past 10 years, but now said she was “worried” about returning because it had dented her confidence while shopping with the kids.

He was seeing my suffering and when a tin finally fell, I started crying and shivering.

Nicola Fuller

Nicola said she raised the incident with the Aldi customer service team, who contacted the area manager.

An Aldi spokesperson told Mirror: “Our colleagues are trained to work at an appropriate pace for each individual client.

“We have spoken to Mrs. Fuller to apologize for her experience at Guisborough and hope to see her again in the future.”

Aldi’s fast reputation isn’t a mistake, in fact, the supermarket claims its tillers are 40 percent faster than competitors.

It’s all part of Aldi’s plan to be as efficient as possible — and that, the budget store claims, helps keep costs low for shoppers.


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Effective barcodes on the packaging mean that employees are able to scan items as quickly as possible, with the majority of products having multiple barcodes to speed up the process.

They also use “shelf-ready” packaging which keeps costs low when it comes to stock replenishment.

It did not go unnoticed. Many Aldi shoppers have expressed their thoughts about the speed of checkout workers on social media in the past.

For most people it is fine, but for some it has caused problems.

One said: “I’m close to an anxiety attack every time I shop at Aldi because of the crazy speed.”

Another added: “The speed of an Aldi check-out clerk is inversely proportional to how fast you are packing your bag or trolley.”

Aldi claims that its tillers are 40 percent faster than its competitors

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Aldi claims that its tillers are 40 percent faster than its competitorscredit: PA

We’ve previously shared how Argos sells a fire pit for £25 – cheaper than Aldi and Wilko.

And the Aldi factor explains why the slowdown stunt hasn’t worked yet.

The Aldi worker explains why the slowdown stunt hasn’t worked yet

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